Legal Notice Based on the Act on Specified Commercial Transactions
Pricing
For Domestic Delivery in Japan
The selling price is the amount displayed on the checkout page (display price including consumption tax). Shipping fees are not charged for domestic delivery.
For International Delivery
The selling price is the amount displayed on the checkout page (display price excluding customs duties, consumption tax, and customs clearance fees).
For international delivery, the product price displayed in our shop is converted into your local currency based on the market exchange rate. To view product prices in your local currency, please use the currency conversion menu to switch to your local currency.
Additionally, a separate shipping fee will apply. Please check the "Shipping Fees" section below for details.
For personal imports with international delivery, customs duties, consumption tax, and customs clearance fees may be collected by the delivery company upon product delivery. Please note that we do not provide prior calculations or estimations of these costs.
Payment Terms and Methods
Payment Methods
We accept payment via credit card, Apple Pay, Google Pay, PayPal, and Amazon Pay. Payment is confirmed at the time of product order for all the above methods.
Delivery Companies
For Domestic Delivery in Japan
[Carrier] Yamato Transport Co., Ltd.
[Shipping Timing] The products are scheduled to be shipped around April 2025.
*Specific delivery dates cannot be specified.
[Shipping Fees] Free of charge.
*No additional fees apply for delivery to remote islands or certain regions.
For International Delivery
[Carrier] FedEx
[Shipping Timing] The products are scheduled to be shipped around April 2025.
*Specific delivery dates cannot be specified.
[Shipping Fees] Flat rate for international shipping: 7,000 yen.
*The shipping fee in foreign currency will be calculated based on the market exchange rate at the time of purchase. Please check the detailed amount on the checkout page.
Return Policy
Returns
Returns are only accepted for defective items that are unused and unopened. Please contact us via email at within one week of delivery to process returns.
For defective items, we will bear the shipping costs.
Please note that cooling-off periods do not apply to products purchased through internet sales
Refunds
Refunds will be issued within one week after confirming the arrival of the returned item. Refunds will be processed via the designated bank account or our shop's payment service.
Liability Disclaimer
We will handle product returns from purchasers in accordance with Article 10, "Liability Disclaimer," outlined in the [Terms of Use] published on this website.
Delivery Timing and Cancellation Before Shipment
Delivery Timing
The products we handle are pre-order items, and shipping is scheduled to commence around April 2025 (specific dates are not yet confirmed).
For shipments after April 2025: Domestic shipments will be handled by Yamato Transport, and international shipments will be handled by FedEx.
*Customers cannot specify delivery dates.
After a customer submits an order request via the order screen on our shop, an email confirming the order ([Order Confirmation]) will be sent from our shop's email address (). Orders will be shipped sequentially after the order confirmation email is sent.
Company name and contact details
Company Name
LIGNESPRING Co.,Ltd
Representative
Izumi Yamamoto
Address
Daikanyama Perfect Room 704
2-20-8 Ebisu-Nishi, Shibuya-ku, Tokyo, 150-0021, Japan